Contact information
Velara Beauty — Contact Us
We're here to help.
Get In Touch
Whether you have a question about your order, need product advice, or simply want to say hello — our team is always happy to hear from you. We aim to respond to all inquiries within 1–2 business days.
Contact Details
📧 Email info@velarabeauty.com
🌐 Website velarabeauty.shop
🕐 Customer Support Hours Monday – Friday, 9AM – 5PM EST
What Can We Help You With?
Order Inquiries For questions about your order status, tracking, or delivery, please email us with your order number and we will look into it right away.
Returns & Refunds If you'd like to initiate a return or request a refund, please review our Return & Refund Policy at velarabeauty.shop and then reach out to us directly at info@velarabeauty.com.
Product Questions Not sure which product is right for you? Our team is happy to guide you based on your skin type, concerns, and goals.
Wholesale & Partnerships Interested in carrying Velara Beauty products or exploring a collaboration? Reach out to us at info@velarabeauty.com with the subject line "Partnership Inquiry" and our team will be in touch.
Before You Reach Out
You may find your answer faster by checking our:
- 📦 Shipping Policy — velarabeauty.shop
- 🔄 Return & Refund Policy — velarabeauty.shop
- ❓ FAQ — velarabeauty.shop
Response Time
We do our best to respond to all emails within 1–2 business days. During peak periods such as sales or product launches, response times may be slightly longer. We appreciate your patience and will always get back to you as soon as possible.
Thank you for choosing Velara Beauty. We truly value every customer and are committed to making your experience as smooth and enjoyable as possible.